For 30 years, Brunner´s Personnel Services has been successfully placing skilled professionals and managers in the Munich area. We also specialize in placing technical and engineering professionals. We are a member of the German Association of Personnel Service Providers (GVP).

We are looking for a full-time employee for our client in Munich for direct placement.

Customer Service Representative (w/m/d) 

Ihre Vorteile:

• Permanent employment contract in a dynamic company 
• Company pension scheme, travel expenses, accident insurance 
• Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links 
• Good transport links, thorough onboarding, development opportunities 
• Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support

Dies werden Ihre Aufgaben sein:

• Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlog
• Stock checks and security stock monitoring / maintenance
• Identify, internally escalate and solve any potential delivery problem
• Proactive follow up with customers on purchase orders
• Be key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customer
• Liaise with customer through all steps of the logistic process
• Customer claim coordination

Ihre Qualifikation:

• English: Fluent (written & spoken)
• German: Good working level (written & spoken)
• Strong interpersonal and telephone communication skills
• Pragmatic & accountable work style combined with good analytic skills and attention to detail
• Willing to work according to set procedures
• Strive for ownership & task conclusion
• Good communication skills & good team worker; self-motivated with autonomous work-style
• fluency with Excel and experience with data entry and data maintenance in MRP systems ideally Oracle
• Business Diploma/College degree (“Kaufmännische Ausbildung”) or equivalent in e.g. import/export management
• Ideally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor)